Trust Center

Trust through transparency.

Security, data protection, compliance and reliable platform operations form the foundation of the TradefleX platform.

Security as a core principle

TradefleX relies on modern cloud and security architectures to reliably protect platform operations, data and infrastructure.

Cloud infrastructure

A cloud-native platform on a highly available and scalable operating environment.

Encryption

Encryption of data in transit and at rest protects sensitive information.

Access controls

Role-based access rights, tenant separation, established authentication methods and traceable permissions.

Data protection and data sovereignty

The protection of personal and business-critical data is a high priority.

GDPR

Processing in line with GDPR requirements, transparent information obligations and safeguarded rights of data subjects.

Data processing

Purpose-bound and data-minimising processing with controlled disclosure.

Data sovereignty

Clear responsibilities, transparent processing and end-to-end traceability.

Compliance and traceability

TradefleX aligns with the requirements of modern energy and platform systems.

GoBD

Traceable data retention, documentation obligations and audit security.

Auditability

Transparent processes, traceable decisions and verifiability of relevant operations.

NIS2 alignment

Alignment with current cybersecurity requirements, strong risk awareness and established security processes.

Reliable platform operations

The TradefleX platform is designed for continuous and stable operation.

Availability

Designed for resilience, scalability and redundant infrastructure.

Monitoring

Continuous monitoring of core systems for early problem detection and operational stability.

Incident management

Defined processes, rapid responsiveness and structured error handling.

Documents and information

All relevant legal and organisational information is available transparently.

Privacy policy

Processing, legal bases and data subject rights.

Open

Legal notice

Provider identification and register details.

Open

Terms and conditions

Terms of platform use.

Open

Contact

Enquiries on security, data protection and compliance.

Open

This overview is designed so that further documents and evidence can be added. We provide specific documentation to qualified partners on request.

Security & Compliance

Have questions?

We are happy to assist with any questions on data protection, security, platform operations or compliance.